Privacy Policy
Last updated: 31 May 2025
Martin Heating (T/A G Martin) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This policy outlines how we collect, use, and protect your data.
1. Who We Are
Martin Heating (T/A G Martin)
95 Mount Pleasant Road
Alton, Hampshire
GU34 2RT
VAT number: 208667783
Gas Safe Registration No: 567965
If you have any questions about this policy or your personal data, please contact us at:
Email: martinheating@gmail.com
Phone: 07921817796
2. What Information We Collect
We may collect and store the following information when you interact with our website or services:
Name
Contact details (email address, phone number, address)
Information you provide via contact forms or email
Technical information (IP address, browser type, device type)
Cookies and usage data for site analytics
We do not collect sensitive personal data unless required by law or with your explicit consent.
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes
Arrange and manage appointments
Deliver services and fulfil contracts
Send important updates or service communications
Comply with legal and regulatory obligations
We do not use your data for marketing unless you have given explicit permission.
4. Sharing Your Data
We do not sell or rent your personal data to third parties.
We may share your information with:
Trusted subcontractors and suppliers for service delivery
Regulatory bodies such as Gas Safe or MCS for certification and compliance
HMRC or legal authorities if required by law
All third parties are required to handle your data securely and only for the purpose it was provided.
5. How We Store Your Data
We store your data securely in password-protected systems and encrypted backups. We retain your data only for as long as necessary:
For service records: up to 6 years (or longer if required for warranty or building regulations compliance)
For enquiries: up to 12 months if no services were carried out
6. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where legally possible)
Object to processing or request restriction of use
Withdraw consent where processing is based on consent
To exercise any of your rights, please contact us using the details above.
7. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
You can manage your cookie preferences via your browser settings. Continued use of our site implies consent to cookies.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.